FAQ section contains answers to some of the most common questions we face. Please select a topic below to begin. If you are unable to find an answer to your question here, please contact our Customer Care Department for additional assistance or send me Email or Live Chat Support.

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The price of a new roof system varies widely, depending on such things as the materials selected, contractor doing the work, home or building, location of the home or building, local labor rates and time of year. To get a good idea of price for your roof system, get three or four proposals from reputable contractors in your area. Keep in mind that price is only one factor, and it must be balanced with the quality of the materials and workmanship.

For each roofing material, there are different grades and corresponding prices. There also are a variety of styles and shapes. You need to look at the full product range and make a choice based on your budget and needs.

Within the roofing profession, there are different levels of expertise and craftsmanship. Insist on a contractor who is committed to quality work.

When considering your roofing options, the following formula may help:

Total Cost (Materials and Labor) ÷ Life Expectancy of Roof System (in years) = Annual Roofing Cost

Clearly written proposals that are detailed and broken down into separate line items are a good sign that the contractor is being thorough and has prepared an accurate estimate. The following is a partial list of items your estimate or proposal should include:

  • The type of roof covering, manufacturer and color
  • Materials to be included in the work, e.g., underlayment, ice dam protection membrane
  • Scope of work to be done
    • Removal or replacement of existing roof
    • Flashing work, e.g., existing flashings to be replaced or re-used, adding new flashing, flashing metal type
    • Ventilation work, e.g., adding new vents
  • Who is responsible for repairing/replacing exterior landscape or interior finishes that are damaged during the course of the work
  • Installation method
  • Approximate starting and completion dates
  • Payment procedures
  • Length of warranty and what is covered, e.g., workmanship, water leakage

If one estimate seems much lower than the others and it sounds too good to be true, it probably is. Many fly-by-night contractors’ below-cost bids seem attractive, but these contractors often are uninsured and perform substandard work. If an estimate is confusing, ask the contractor to break down the estimate into items/terms you can understand.

Before answering the question, a clarification needs to be made about the different warranties you will come across during your roofing project. First, there will be the asphalt shingle manufacturer’s warranty. In general, this warranty covers defects in the manufacture of the shingle.

The roofing contractor will provide you with a warranty on his workmanship. Typically, this will cover installation and related issues. The warranty should contain what items are covered and what will void them. Many contractors offer one year or two years of coverage; however, there is no industry standard.